Fred reichheld biography

Expert on Customer Loyalty. Toggle the table of contents. About GMA. Call to discuss how we can you help find the right speaker s for your organization. But while he was trained in economics and is known for his work in quantifying the link between loyalty and profits, in this conversation Fred really wants us to focus on why it makes sense to treat people right.

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Fred reichheld biography: Reichheld (born , Cleveland,

Make your event one to remember. He is the author of eight Harvard Business Review articles on the subject of loyalty and he is also a LinkedIn Influencer, a member of a group of corporate leaders and public figures who are thought leaders in their respective fields. Thank you for being a true partner to our organization and its development. All Rights Reserved.

John Manzella World-recognized speaker on global business. His pioneering work in the area of customer, employee and investor retention has quantified the linkage between value, loyalty and profits. Availability inquiry for: Fred Reichheld What would you like them to do? Irv Rothman A giant and a pioneer in the world of corporate leasing and capital finance.

He is best known for his research and writing on the loyalty business model and loyalty marketing. Greenglass is a founding partner and president at Livingston Strategies , a data-informed, strategic consulting firm that helps clients develop, execute, and measure their customer communications with a close focus on results. Reichheld graduated with Honors both from Harvard College B.

Creator of the Net Promoter System.

Fred Reichheld, Bain & Company - CXOTalk

References [ edit ]. In January , he was elected by the firm to become the first Bain Fellow--a half-time position that enables him to focus primarily on research and writing. Ordering books to complement an event is not only a great way to support the author, it also personalizes the experience for attendees, providing them a valuable takeaway to dive into the author's content and expand their understanding of the author's message.

We work with a lot of speaking organizations Meet the Hosts Cyndi W. Add to speaker list. Need a last minute speaker? Fingers crossed we get the chance to collaborate fo.. Travels from Massachusetts.